Leadership and mindset guidance for law firm owners navigating growth, difficult decisions, accountability, confidence, and life beyond the office.
And That’s Actually a Good Thing I did it.I officially hit a nerve. And honestly? I’m glad. First—let me be crystal clear about the point I was making. I do not care what email platform you use.Gmail? Love it.Yahoo? Sure.Smoke signals? Let’s talk. BUT—if you’re emailing someone as a law firm, you need a branded
Read MoreBut This Newsletter 100% Is It’s already almost February. By the time you read this, January will basically be over.That means 1/12th of the year is gone. Which is… kind of wild. I swear time now exists in two eras: But I digress. Hopefully, you’re on track to hit your numbers, metrics, goals, and plans
Read MoreRead on for how Futurama jokes can actually help you build your brand. Last week on Jordan O in the Know… cue dramatic music But seriously—last week we talked about figuring out your brand. You might phrase that as: Ideally, the answer is something like: “They’re incredible at what they do, easy to work with,
Read MoreI Might Be on Vacation, But I’m Never Really Gone… Coming to you live from the past—which I think is possible without going 88 MPH or installing a flux capacitor. This was written weeks ago.Which actually makes it more relevant, because today we’re talking about batching and blocking your time so your business doesn’t require
Read MoreWhat Do Fred Reichheld, Iron Man, and 2019 Jordan Ostroff Have in Common? I know, I know…Who? Here’s the quick history lesson: In 2003, Fred Reichheld introduced a simple way to measure client loyalty by asking one question: “How likely are you to recommend X to a friend?” You’ve seen it everywhere. That question became
Read MoreTo paraphrase Brene Brown, boundaries are the point at which you can love the other person AND yourself. This (and my former life as a prosecutor) make me HATE the hustle porn, just keep grinding, don’t take no for an answer, etc bullshit. That being said, today I am talking about the opposite…I want to
Read MoreEver felt like managing your law firm is like herding Banthas on Tatooine? And sometimes you’re the biggest bantha (sick burn, I know). My wife often does not understand how I just set my mind to do something and then do it (I am mostly an upholder) and it wasn’t until I read Gretchen Rubin’s
Read MoreDuring my last round of 360 reviews (reminder you have everyone answer 2 questions about the person being reviewed The first question: “What is the single most important behavioral characteristic or quality demonstrated by this person that contributes to the strength of our team?” The second: “What is the single most important behavioral characteristic or
Read MoreI have to be honest with you. Sometimes I have NO clue how things are going to go. This could be my wife finding a joke I made funny (or NOT) when I expected the opposite. It could be my kid doing something I did expect (for better or worse). Or it can be on
Read MoreHello, Law Guardians of the Galaxy! No one ever gets out of the car after a long drive and thinks, “wow, I am so grateful to not have gotten into an accident or been stuck in too much traffic.” Or at least no one “normal” ever does that. But a few weeks ago I flew
Read MoreBest Spot!
I love being invited to events— especially when it involves the chance to help more people run a business they can be proud of while living a life that’s even better. Whether it’s your awesome podcast or the conference of the year, let’s chat about how I can help make it that much better.
Being Green.
And it’s not easy to build a successful business while maintaining a sense of control over your life, either. That’s why I’m here, to help you create the kind of life you will love to live. Yep, you can have your cake and eat it too. Who would want a cake they can’t eat? (even if I am more of a cookie/brownie type guy).